Want to know more?
We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.
What is Foxton Web Design?
Do I need web programming knowledge in order to use website?
No. We add professional tools on the backend area. So anyone can manage or edit website content without required IT or Programming Skills.
How long does it take to build my website?
It’s totally depends on your requirement. Number of pages, function and more other stuff you are looking for. But normally, it will take 5-7 days for 5-8 pages site.
How does your 30-day free support work?
If you are totally new in this area then you could be face problem to edit your website content. That’s why we’re here to help you each and every step. Once you follow few steps rest of work working steps you can do by yourself easily.
What kind of businesses do you work with?
We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.
What platform do you build your websites on?
We build all of our websites on the open-source Content Management System (CMS) platform called WordPress. Trusted by the Best. 31% of the web uses WordPress, from hobby blogs to the biggest news sites online. Discover more sites built with WordPress.
Q: Can you help me write content for my website?
Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stages.
Do I own my website?
YES! Everything that we build will be 100% owned by you. The website is yours after all, and we want you to take it wherever you go.
Are you offer domain and hosting service?
NO! We do not offer domain and hosting services. But we will recommend you or help you to get better hosting services from others.
What is an eCommerce website merchant account?
A merchant account is the bank account that tracks and transfers all of the monetary transactions that occur through your website. Your first step in building your e-commerce site is setting up a merchant account with a provider.
Do I need to purchase a website domain name?
Yes. Because we do not offer hosting or domain related services.
What are the costs?
The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $500 range for basic business sites and range upward depending on your unique needs.
What do I need in order to use site?
I can't login! Help!
If you failed to rest your password then we can recover or reset new password from Control Panel. But you have to share your cPanel login details. Later you can change after we reset your password.
I am totally new to this "website thing". How does the whole process work?
Never fear, that’s why we are here. You can learn about our time proven process in our process section.
How does the payment process work?
The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.
Who will I work with during the project?
This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our developer who doing on your project.
Can you help me update my existing website that another web firm built?
No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft. There are issues of liability of multiple programmers touching the same code over time.
Can you help me source photos for my website?
Yes. We will help you source stock photos from sites such as https://unsplash.com/ www.crestock.com and www.istock.com
What's with the name?
The President + Founder, Suvashish H, I’ve been doing freelancing since 2010. And I believes that I’m not just building website, but in building relationships that last a life-time, and then some, hence the name. I achieve IT award 2014 from our government , and I’m passionate about every project and always loves “Being Prepared” for anything.
Can Foxton Web Design help me promote my website?
Yes! As a standard procedure for all websites, we align our design principles with commonly accepted benchmarks for search engine optimization. You can discuss with us once website is done.
What's the best way to communicate?
Best way to communicate with us using Skype, Facetime, Messenger or Live Chat instead of sending mail.